Let’s Start a Conversation
Have a question, need support, or want to explore collaboration opportunities? We're here to help. Whether you're an influencer looking to grow your career or a brand ready to launch your next campaign, the Viral Hai team is just a message away.
We aim to respond to all queries within 24 hours during business days.
General Inquiries
Have general questions about ViralHai or how to get started?
Whether you're a new visitor or just looking to learn more, our team is here to assist with platform-related queries, feature explanations, and upcoming updates.
- Contact us:
- hello@viralhai.com
- How ViralHai works
- Getting started on the platform (as a brand or influencer)
- Understanding features and tools available
- Information on future updates or planned releases
- Questions about our terms, privacy policy, or guidelines
- Media, partnership, or collaboration inquiries
- General feedback or suggestions
Brands & Agencies
Need expert help managing your influencer marketing campaigns?
We're here to support your brand or agency with personalized solutions — from finding the right creators to optimizing campaign execution.
- Contact us:
- brands@viralhai.com
- Phone:
- +91-9876-654-321
- (Mon–Sat, 10AM–6PM)
- You’re unable to find suitable influencers
- You want to run multiple campaigns simultaneously
- You need help with campaign setup or brief documentation
- You have feedback about a collaboration experience
Influencers
Need help navigating your journey as a creator on ViralHai?
Whether you're facing technical issues or have questions about your campaigns, our support team is here to help you succeed.
- Contact us:
- creators@viralhai.com
- Phone:
- +91-9876-123-456
- (Mon–Sat, 10AM–6PM
- Trouble applying to campaigns
- Missing or delayed payments
- Profile verification
- Past collaboration updates
- Account or wallet issues
- In-app Support Available 24/7
Tech Support & Bug Reports
Experiencing technical issues or found a bug in the app?
Our tech team is here to investigate and resolve any app-related problems. The more details you provide, the faster we can fix it.
We appreciate your help in keeping ViralHai running smoothly!
- Contact us:
- support@viralhai.com
- Device name and OS version
- Screenshot or screen recording (if possible)
- Steps to reproduce the issue
- You have feedback about a collaboration experience